SUMARMI, S.; NOURELDIN, A. .; JENNY EKA LESTARI, F. .; WIDODO, S.; PUTRANTI, L. . Building Bonds: How Gamification and Online Reviews Influence Customer Loyalty. Journal of Risk Analysis and Crisis Response, [S. l.], v. 15, n. 1, p. 18, 2025. DOI: 10.54560/jracr.v15i1.566. Disponível em: https://www.jracr.com/index.php/jracr/article/view/566. Acesso em: 29 apr. 2026.