Enhancing Organizational Performance through Quality Information Systems in Internationally Engaged Enterprises

Abstract

The study explores the influence of information systems on employee operation, fastening specifically on how the quality of standardized information systems affects organizational performance. The research aims to show the impact of quality information systems on the enterprise’s performance related to human resources perspective. The methodology used is the quantitative, designed with a deductive and pragmatic approach based on the quantitative method regression analysis and T-test hypothesis testing used. The study utilized a structured questionnaire distributed to 1,450 employees in internationally engaged enterprises in the Western Balkans. Data analysis included correlation analysis, regression modeling, and t-tests. Findings revealed a positive correlation (r = 0.256) between HRIS benefits, user satisfaction, service quality, and organizational performance. A t-test value of 34.904 confirmed the significant impact of HRIS benefits on enterprise efficiency. The research concludes that HRIS implementation improves information clarity, streamlines HR processes, and enhances decision-making. Organizations are advised to evaluate their specific HRIS needs to optimize implementation results.